until the recovery mode screen appears.”My iPhone 7 has gone into a boot loop. It won’t go into safe mode and force restarting isn’t helping. I have a lot of things on the phone I don’t want to lose (pictures of dead pets, relatives, record of work hours that haven’t been paid yet, health issues, appointments etc) that I could really do without losing.I’ve contacted apple and they say just to reset it.”
–Quote from apple.discussion.com
The above-mentioned fact is a system issue called Boot Loop. That is what many the iPhone 7/7 Plus/6s/6s Plus/6/6 Plus/5s/4s users came across commonly. About the reboot loop issue, there are some questions raised as follows. This article will answer them one by one. Read on, you may get some ideas of what you should do when your iPhone stuck in bootloop, or said keep restarting.
Why does my iPhone stuck in boot loop?
What to do once it just happened? What can be done if Force Restart didn’t work?
How can I fix my iPhone stuck in boot loop without data loss?
How can I prevent data loss when iOS crash? How can I keep my important data?
How to back up iPhone with iTunes?
A: It may come from a bad update, malware attack, or hardware issue. The most common cause is an unsuccessful iOS update.
A: The first measure should be taken is to put your iPhone into Recovery Mode and see if iTunes can update your iOS without erasing the data.
1. Plug your iPhone into computer and launch iTunes client. Rerun iTunes if it is launched. Make sure you are using the latest version of iTunes.
2. Enter the Recovery mode. On earlier model, iPhone 6s/6 Plus/5s/5 Plus/4s, press and hold the Sleep/Wake button and Home button at the same time (For iPhone 7 or newer, press and hold the Power button and the Volume Down) for about 20 seconds until the recovery mode screen appears. Please do not release the buttons when your iPhone restart and display the Apple logo.
3. Once you access to the Recovery mode in iTunes and get the option to update or restore, click “Update”.
Then iTunes will download the firmware for your iPhone and reinstall iOS system.If it takes more than 15 minutes to download the firmware and your iPhone exits the recovery mode, let the download complete and then repeat step 2 and 3.
4. If the update is failed, iTunes will inform you that you need to restore, which will erase all the data on your iPhone. Please check your backup in iCloud and iTunes on computer and then restore your iPhone with iTunes.
A: If the update is unsuccessful, and you don’t want to reset your iPhone which will lead to data loss because you haven’t made a backup recently, you can use iOS System Recovery to get your iPhone back to boot properly and keep your data safely. The specific operation steps are as follows.
Download WinDownload Mac
Step 1. Install iOS System Recovery toolkit and run the software.
Among the features in the main menu, choose “System Recovery”, then you will see a brief intro about the feature, just click the button “Start” to move on.
Step 2. Follow the on-screen instructions to put your iPhone into DFU mode.
For iPhone 6s and earlier:
Hold the Power and Home button at the same time for 10 seconds.
Next, release the Power button but still holding the Home button until the software recognizes your iPhone and display the device model information.
For iPhone 7 or newer:
Hold the Power button and Vol Down button at the same time for 10 seconds.
Next, release the Power button but still holding the Vol Down button until the software recognizes your iPhone and display the device model information.
Now your device is in the DFU mode and you can release the Home button as well.
Note: If your iPhone failed to enter the DFU mode after multiple attempts, click “If your device fails to activate DFU mode, please click here to enter Recovery Mode” in the bottom of the window, and follow the instructions to enter Recovery Mode.
For iPhone 6s or earlier, press and hold the Sleep/Wake button and Home button at the same time.
For iPhone 7 or newer, hold the Power button and the Volume Down button at the same time.
Holding both buttons for about 20 seconds, do not release the buttons until you see the recovery mode screen, then the software will detect your device. Keep holding both buttons when you see the Apple logo.
Step 3: The software will detect your iPhone in DFU mode or Recovery mode, and match your iPhone device model automatically.
Check it and if there’s no problem, please click “Download” button to reinstall the iOS firmware for your iPhone. It may take some times, just wait for the good outcome and don’t stop the process.
Step 4. If download complete, iOS Recovery toolkit will immediately fix your iPhone stuck in boot loop after you click the button “Fix Now”. It also takes a few minutes to fix.
Step 5: Once the process complete, you will get the below information that shows your iPhone system has been recovered and your iPhone will turn on and work normally.
A: Back up your iPhone with iTunes backup regularly to prevent data loss.The conventional backup job is helpful to restore the lost data in the future so we ought to back up our iPhone with iTunes or iClouds regularly.
A: Step 1: Launch iTunes on computer and connect your iPhone to computer. If a pop-up ask for your iPhone verification or your Trust appears on your iPhone, just follow the onscreen prompts.
Step 2: Select your iPhone by clicking the phone icon at the upper right corner of the options by left side.
Step 3: If you want to save your Health and Activity data from your iPhone, you should encrypt your backup by checking the checkbox called “Encrypt [device] backup” and then create a password.
If you don’t need to back up your Health and Activity data, just click “Back Up Now”.
Step 4: Once the backup completes, you can check if you have backed up the data successfully in iTunes Preferences. Go to Edit > Preferences > Devices from the option bar at the top of the window. You can check the name of your iPhone and the date and time of the backup you made.
To fix the iPhone stuck in boot loop, we can try to restore iPhone in Recovery mode with iTunes, but that may cause data erased. The useful way is to recover iPhone system by iOS System Recovery Toolkit, the safe and reliable software that can save your data well while restore your iPhone. At last, we also get the guide to back up data with iTunes. If you have more questions about these, please contact us.