How to Fix Frozen iPhone/iPad During Update

Apple is always trying to come up with new software updates to enhance security and improve its features. With the new iOS 11 update, iPhone and iPad users will be able to automatically update their devices to this version.

 

The new iOS 11 update will not support iPhone 5 or iPhone 5C users or the 4th generation iPad and thus users may be required to upgrade to the newer versions of this devices to ensure they receive important performance and security updates.

 

However, as is with the previous history of updating software, problems have been encountered to the point of freezing the device during the process. Here is a breakdown of the hows and whys and the solutions to the problem of freezing during the update so that when it comes to installing the new iOS you do not have a problem.

Part 1: Why iPhone Freezes During the Update
Part 2: Procedure to fix Frozen iPhone.
– Force Restart the iPhone
– Restore in Recovery Mode/DFU Mode
– Fixing an iPhone Frozen with iOS System Recovery
Part 3: How to Prevent an iPhone from Freezing During an Update

iPhone Frozen 1

Why iPhone Freezes During the Update

Your iPhone may freeze because:

  • Your phone may have low internal memory and cannot accommodate the new software.
  • There is a corrupted file or application on your device that is incompatible with the new software.
  • Your phone may be low battery or overheated and cannot perform the update process effectively.

Whatever the reason your iPhone froze, you need a reliable and simple solution to get your iPhone back to utilizing. Here is the procedure to fix the problem.

Force Restart the iPhone

This is also known as a hard reset. You can do this by;

Holding the Home button and the Power/Sleep button together for at least 10 seconds. Do not let go until you see the Apple logo appearing. After this, the phone should be unfrozen.

 

Note: If you are using the latest iPhone versions (iPhone 7/7 Plus or newer) you hold the Power button together with the Volume down button.

Restore in Recovery Mode/DFU Mode

Try the following procedure if the hard reset fails.

 

PROCEDURE

Step 1: Connect the iPhone to your computer and open iTunes.

Step 2: Go to Recovery Mode –

Hold both the Power button and Home button (Volume Down and Power button on an iPhone 7/7 Plus)  on your device as you open iTunes.

Release both the button only after you see the connect to iTunes screen on your iPhone, your iPhone should be in Recovery mode now.

 

Note:  Please do not release the buttons when you see the Apple logo.

iPhone Connect to iTunes_3

Go to DFU Mode – If you fails to go to the Recovery Mode, try the DFU Mode again.

Press and hold the Home button and Power buttons (for iPhone 7/7 Plus or newer, press the Volume Down and Power button) at the same time for 10 seconds.

Then release the Power button but continue holding the Home/Volum Down button. You should see a message in iTunes saying a phone in Recovery mode has been detected

Step 3: Click on the “Restore” in iTunes.

Note: This process is risky and you are advised to have a backup of all your data on iCloud or iTunes because your device may lose all its data after this process. After the reboot, you can restore all your data.

Fixing an iPhone Frozen with iOS System Recovery

Another method to unfreeze your phone is provided for by iOS System Recovery and it works very fast. This system recovery is designed specifically to make sure your device is unfrozen.
Download WinDownload Mac

It has the following characteristics:

· It can fix iOS problems such as upgrade failure or when your iPhone is stuck on the white screen or blacks screen.

· It is compatible with the newest iOS versions.

· Its compatibility with multiple iOS devices including the iPhones and the iPads makes it even more efficient.

· It fixes your iPhone with no data loss.

· It is compatible with Windows 10 or Mac10.11

How to fix your iPhone using iOS System Recovery

Step 1: Download iOS System Recovery and install it on your computer.

Launch it and then select “System recovery” in the dash board.

Next, click on “Start” and connect your iPhone to computer.

System Recovery

Step 2: Follow the instructions on the window to put your iPhone into DFU mode.

For iPhone 7/7 Plus or newer

Put into DFU iPhone 7

Press and hold down the Vol Down button and Sleep/Wake button, keep holding both buttons down for 10 seconds.

Let go of the Sleep/Wake Button but keep holding the Vol Down button until the software recognizes your device, it will display your device information. That’s it!

 

For iPhone 6s/6s Plus or older

Put iPhone into DFU Mode

Press and hold down the Home button and Sleep/Wake button, keep holding both buttons down for 10 seconds.

Let go of the Sleep/Wake Button but keep holding the Home button until the software recognizes your device, it will display your device information.

 

Note: If you have tried many time but fail to enter the DFU mode ,try to put your iPhone into recovery mode.

Click the “If your device fails to activate DFU mode, please click here to enter Recovery Mode” in the bottom of the window.

Put into DFU mode Fail

For iPhone 7 or newer:

Long press Power button and Vol Down button at the same time for about 20 seconds until you see the recovery mode screen and the software detects your iPhone, don’t release the buttons when you see the Apple logo.

 

For iPhone 6s or earlier:

Long press Power button and Home button at the same time for about 20 seconds until you see the recovery mode screen and the software detects your iPhone, don’t release the buttons when you see the Apple logo.

Put into Recovery Mode

Step 3: The software will download the latest firmware for your iOS device. Click download and then wait until it is fully downloaded.

System Recovery Choose Model

Download-iOS

Step 4: After the download, the program should start fixing your phone. The progress will appear on the screen.

iOS Repairing

Once the repair complete, the software will notify you that the device is restarting in its normal mode. This process takes less than 10 minutes and your iPhone will be back to normal.

iOS Recover Complete
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The consequences of using this method include the fact that;

If your device was locked before the freezing problem, it will go revert back to its locked state.

If your device was jailbroken, it will be non-jail broken after unfreezing it.

Your device will be automatically updated to the latest iOS version.

How to Prevent an iPhone from Freezing During an Update

In as much as we are providing ways to solve the problem of your iPhone freezing during a software update, it is better to avoid this problem before it actually happens.The following measures enable you to prevent the problem of freezing.

iOS Update

1. Make sure your phone always has enough memory space not only in times of software updates but at all times. The recommended space is 250 Mbs of memory space should always be free. This is in line with the problem of having insufficient memory during an update being one of the reasons that may cause your device to freeze.

 

2. Always back up your device either on iClouds or iTunes, whichever you deem fit. Knowing all your data is backed up in a safe place will enable you to clear up your phone more often and have the required free space that is recommended. Your phone will not always be overcrowded and the problem of freezing will be avoided, among others.

 

3. Always ensure that your software is up to date and that you are enjoying the benefits of the latest software. It is known that freezing occurs during the update and this is where you may need the procedures stated above to restore your phone to its normal state. iOS System Recovery software update is highly recommended.

CONCLUSION

With the launch of the new iOS 11 update, iPhone and IPad users are getting more advantages as their devices are more powerful and intelligent. This software update is thus very essential to iPhone and iPad users.

 

Difficulties encountered during the update, especially freezing as in this case will be solved with the procedures provided above. iOS System Recovcery software comes as the best option and it takes not more than 10 minutes to update your device. The tips provided will definitely be useful to your device.

iPhone Recovery